How We Collect Information
Our site’s registration form requires users to provide to us contact information (including without limitation name, email, and company name, contact information from the registration forms is used to provide information about our Company. The customer’s contact information is also used to get in touch with the customer when necessary. Profile data is also collected at our website site. We utilize this data to tailor our visitor’s experience at our site showing them content that we think they might be interested in and displaying the content according to their preferences. This data is not available for sale to any outside entity. Additionally, users should be aware that when they voluntarily disclose personally identifiable information (e.g., user name, e-mail address) on non-secure areas of the Provider’s site, that information, along with any substantive information disclosed in the user’s communication, can be collected and correlated and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond the control of the Provider.
We also employ agents to fulfill other functions on our behalf, such as providing marketing assistance, analyzing data, preparing and maintaining site content, processing credit card payments and providing customer service. These agents have access to customer information as required in order to help them perform their functions on our behalf, but they are not allowed to use that information for any other purpose.
We receive and store certain information whenever you visit our website. We use your IP address to help diagnose problems with our server and to administer our Website and to help identify you. Your IP address is also used to gather broad demographic information and for other purposes. Any information you voluntarily provide to us is used for such purposes as customizing your shopping experience, allowing us to respond to your requests and comments, and improving our website.
Information Collected from Minors
Our products are targeted at individuals over the age of majority (19). Customers purchasing goods or services on the Provider’s site(s) must be at least 19 years of age.
How We Use this Information
The Provider uses your email address to send you news about or updates to the Provider’s site(s), to forward special offers or ads from our affiliates and to respond to customer service issues or comments and questions received from you. Upon request, the Provider will allow any user to “opt out” of further promotional contacts at any time. If you do not wish to receive notification of special offers or news and/or updates to our site(s), please contact the Provider in writing or via e-mail.
Credit card or other financial information that is collected is used for billing and payment purposes for products and services you have ordered through the Provider’s site(s), and is submitted to the appropriate financial institution in order to process your credit card transaction, and will not be provided to any other person or party. All other private information submitted by you is confidential. You can update or delete your private information at any time by contacting the Provider. However, it may be impossible to delete a user’s information without some residual information being left in our customer database due to backups and records of deletions.
Information submitted by our affiliates is used for the purposes of maintaining the business relationship between the Provider and its affiliates and will not be provided to any third party. Our affiliates are not provided with any access to private information you have provided to us, whether or not such information was provided in connection with the purchase of goods or services from an affiliate’s site.
Transfer of Customer Information
Customer information is a valuable business asset. If for any reason the Provider transfers or divests itself of its business assets, our customer information will be transferred as one of the business assets.
Release of Information When Required
The Provider will release customer information to the appropriate authorities if we are required to do so by law. The Provider will also release such information if we feel it is necessary in order to protect our rights or the rights of our customers, affiliates, partners, or any other party, and for purposes of protection from fraud and credit risk.
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.
How to Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you may contact the Provider. Any dispute arising between you and the Provider with respect to privacy is subject to the terms and conditions of use and this privacy statement, including limitations on damages, arbitration, and application of the laws of British Columbia (Judicial District of Kelowna). The foregoing policies are effective as of November 1, 2019. The Provider reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement.
This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
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